Collaborate With Your Round-the-clock Monitoring Agents
Any time your home alarm system in Port St. Lucie goes off, your round-the-clock monitoring specialists will act immediately. Their first step is to confirm your alarm, and that includes getting in contact with you. The guideline they abide by is dependent on the type of emergency. For example, when the emergency is is for medical reasons, a single attempt will be made to contact you before assistance is deployed. In the event of an intrusion - the most typical kind of event - a monitoring specialist will adhere to these steps to contact you:
- An effort will be made to reach you using the command hub. You will generally be required to supply a passcode.
- If that attempt doesn’t get a reply, a call is attempted to your main contact number.
- An alternate number or your first contact person is attempted next.
- If there still isn’t an answer, local police are dispatched.
- Your monitoring agents will try to reach you again once authorities are notified.
If you're not in a situation where you can converse with the monitoring team, that’s OK. Assistance will still be sent even when you're unable to substantiate the emergency.
Prepare for any crisis with a Vivint home alarm system in Port St. Lucie
Stay ready for any situation with a contemporary home alarm system in Port St. Lucie from Vivint. Dial (772) 257-4553 to begin customizing your property’s security today.