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What should you do if your Port St. Lucie home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your property – and your family members – against the many risks you may experience, like burglary, fire, and carbon monoxide leaks. Despite the fact that your home may be ready, that doesn’t automatically mean you are. Do you know what to do if your Port St. Lucie home alarm system goes off? The blaring of an alarm can be startling, bewildering, and could provoke panic. Your best bet is to stay calm and adhere to these easy tips.

Actions to Take Whenever Your Home Alarm System In Port St. Lucie Sounds

You don’t want to be in this predicament, but it’s also the reason why you put in a home alarm system originally. You’re awakened in the wee hours of the morning with the telltale blasting of an alarm after one of your sensors has been tripped. Now what is your next move?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is pounding. But keeping a cool head is the best way to assess what is happening. Avoid the urge of trying to deal with the emergency alone instead allow your monitoring agents and first responders to perform their job.
  2. Protect your family members. Your main focus should be your loved ones and getting them to safety. In the event of a break-in, this might involve moving to a designated secure area as far from entrances as possible. The trespasser was likely already turned away by the alarm, but it’s always a good idea to be extra careful. If there’s fumes or flames, you need to vacate your home right away.
  3. Grab your cell phone. The vast majority of individuals keep their phones with them at all times these days, but you could forget to take it during a crisis. You’ll want to have it. You’ll have the chance to keep in contact with your monitoring professionals and obtain alerts through your home security app.

Collaborate With Your Round-the-clock Monitoring Agents

Any time your home alarm system in Port St. Lucie goes off, your round-the-clock monitoring specialists will act immediately. Their first step is to confirm your alarm, and that includes getting in contact with you. The guideline they abide by is dependent on the type of emergency. For example, when the emergency is is for medical reasons, a single attempt will be made to contact you before assistance is deployed. In the event of an intrusion - the most typical kind of event - a monitoring specialist will adhere to these steps to contact you:

  • An effort will be made to reach you using the command hub. You will generally be required to supply a passcode.
  • If that attempt doesn’t get a reply, a call is attempted to your main contact number.
  • An alternate number or your first contact person is attempted next.
  • If there still isn’t an answer, local police are dispatched.
  • Your monitoring agents will try to reach you again once authorities are notified.

If you're not in a situation where you can converse with the monitoring team, that’s OK. Assistance will still be sent even when you're unable to substantiate the emergency.

Prepare for any crisis with a Vivint home alarm system in Port St. Lucie

Stay ready for any situation with a contemporary home alarm system in Port St. Lucie from Vivint. Dial (772) 257-4553 to begin customizing your property’s security today.